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elseanio
- FB Fan -

14 Posts

Posted - 06/26/2004 :  04:27:43  Show Profile  Reply with Quote
i got my disklive cd in the post today, from brixton 06.04.04 i doubt i can do anything about it, but the plastic casing, were the disk goes, has a big crack in it :(

FromLookingIntoTheSun
- FB Fan -

United Kingdom
12 Posts

Posted - 06/26/2004 :  08:05:59  Show Profile  Reply with Quote
Hey there elseanio, I think you should contact Disclive to see if they can help. In my experience the Disclive/Netburn people have been very helpful, and it does say on the reverse of the CD digi-pak that if there are any problems with the disks they will replace them (not sure if this means the digi-pak too). It's worth raising a helpdesk call with them to find out.

Edited by - FromLookingIntoTheSun on 06/26/2004 08:06:45
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JakeWalker
- FB Fan -

USA
41 Posts

Posted - 06/26/2004 :  09:38:17  Show Profile  Visit JakeWalker's Homepage  Reply with Quote
Absolutely contact help@disclive.com or go to http://help.disclive.com/ to report the problem.

Jake Walker
DiscLive
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elseanio
- FB Fan -

14 Posts

Posted - 06/26/2004 :  16:59:18  Show Profile  Reply with Quote
thanks guys, i took your advice and filled out a ticket thing. and yes, they were very helpful with some issues i had with netburn
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