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frankburns
- FB Fan -
Germany
17 Posts |
 Posted - 05/29/2004 : 07:42:46
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Am I the only one who is still waiting for his
"combination order"?!?
I like reunions |
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offerw
* Dog in the Sand *
South Africa
1264 Posts |
Posted - 05/29/2004 : 07:52:17
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No, I'm also waiting. Our customs are notoriously slow, it must be them slowing things down.
wilhelm |
Edited by - offerw on 05/29/2004 07:53:47 |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 05/29/2004 : 13:43:46
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I'm still waiting for 2 combo orders and I'm just in Canada. It's been over 3 weeks and normally shipping from the states takes a week. Other people with combo orders in Canada have gotten their's already. I'll give it another week and email them.
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http://www.broszkowski.com |
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eareye
- FB Fan -
Canada
12 Posts |
Posted - 05/29/2004 : 18:30:11
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I'm in Canada too and I'm still waiting for my "non-combination" Winnipeg show order!
Still waiting patiently for now... |
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audiodr
- FB Fan -
77 Posts |
Posted - 05/29/2004 : 19:43:40
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| I'm just in Canada too, and I haven't seen anything yet.. A friend of mine who had a combination order in Winnipeg, received only his Winnipeg shows, and not the rest of his order. Makes me wonder if they're being shipped in sections... |
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Sheamus
= Cult of Ray =
Australia
345 Posts |
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benji
> Teenager of the Year <
New Zealand
3426 Posts |
Posted - 05/30/2004 : 03:31:01
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i have receieved one of my orders - i placed 2 seperate ones.
the combo one hasn't arrived yet.
You Know You Want To! |
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klikger
= Cult of Ray =
693 Posts |
Posted - 05/30/2004 : 23:15:48
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| I've received 11 of the 15 shows so far. Still waiting... |
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chrischob
- FB Fan -
Canada
110 Posts |
Posted - 05/30/2004 : 23:43:01
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I received my Winnipeg show but not my other order...
Chris Choboter
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frankburns
- FB Fan -
Germany
17 Posts |
Posted - 05/31/2004 : 03:53:21
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So I am not alone...and still waiting.
I like reunions |
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moro
- FB Fan -
Italy
192 Posts |
Posted - 06/01/2004 : 04:12:33
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| I'm still waiting for my combo orders too... |
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zed
- FB Fan -
France
36 Posts |
Posted - 06/01/2004 : 05:48:59
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i still got nothing. I'm in france...
Did some frenchies around here receive their orders ? |
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debaser
- FB Fan -
France
121 Posts |
Posted - 06/01/2004 : 06:34:48
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Zed, yep I got my winnipeg order about 10 days ago.
-Pierre
They tried to give me advice
Down at the record shop
-Frank Black |
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Krusty
- FB Fan -
Germany
3 Posts |
Posted - 06/01/2004 : 06:41:14
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I'm still waiting too (Minneapolis & Indio)! And waiting.., and waiting.., and waiting ...  |
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jmix
- FB Fan -
France
9 Posts |
Posted - 06/01/2004 : 06:53:55
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| I'm in France too, and me and friends of mine are desperately waiting for 3 orders to arrive... |
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MiscellaneousFiles
- FB Fan -
United Kingdom
95 Posts |
Posted - 06/01/2004 : 07:28:12
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| I'm in the UK and still waiting for my five CD sets... |
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Fu Manchu
- FB Fan -
France
17 Posts |
Posted - 06/01/2004 : 14:48:49
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| i'm in france and still waiting a 2 cd order |
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s1eve
- FB Fan -
New Zealand
3 Posts |
Posted - 06/01/2004 : 21:45:00
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| I'm in New Zealand and like you guys patiently waiting for my paid 9 discs ... so much for smartmail, more like snailmail ... |
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Frog in the Sand
-+ Le premiere frog +-
France
2715 Posts |
Posted - 06/02/2004 : 01:04:30
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I got mine (Eugene #368) one week ago or so.
Don't hesitate to send them an email, they usually respond in 1-2 days.
 "Welcome back to the 10th grade!" |
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shineoftheever
> Teenager of the Year <
Canada
4307 Posts |
Posted - 06/02/2004 : 15:25:50
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received this e-mail:
All customers who ordered Pixies CDs have been sent product.
Out of the 16,000 CDs we sold on this tour we now have about 200 problems with shipments not having reached their destination. We have tracking service that will enable us to find out what went wrong, but as you understand us getting the tracking information from the shipping company takes some time.
We have shipped your product and are obviously very sorry that you have not received them. I can assure you that you will get your CDs. It is unfortunate that your order is in the 1% of shipments where something has gone wrong, but as the next step we need to get the tracking information from the shipping company so that we can verify and understand why your shipment has not arrived.
We appreciate your patience.
Do dyslexic-insomniac-agnostics stay up all night wondering if there really is a dog? |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 06/03/2004 : 19:03:42
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I can not believe this bullshit! How could you fuck up shipping on 200 orders especially if they;ve been sent out to a third party. I want my cds.
Jake, if you're still reading please let us know what's going on.
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http://www.broszkowski.com |
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audiodr
- FB Fan -
77 Posts |
Posted - 06/04/2004 : 01:55:43
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| yea I echo that request from matt.. This is absolutely ridiculous..they really shouldn't make empty promises like "all orders will be received by June 01" when in fact it's not the case. ...and this tracking busines - WTF is up with that. is this just way to give people a false sense of security??? I mean c'mon disclive, you guys had no problem pressing 500 CD's within 1/2 hour of the show ending, but it takes 2 months to get the remaining ones out the door? Something is not right here - i've heard excuses about packaging, about orders being re-shipped, WHAT IS THE REAL EXPLANATION HERE?? |
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klikger
= Cult of Ray =
693 Posts |
Posted - 06/04/2004 : 03:04:42
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200/16000 = 1/80 = 1.25% :P
And I still want my CD's and my shipping money back. |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 06/04/2004 : 10:10:21
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quote:
Originally posted by klikger
200/16000 = 1/80 = 1.25% :P
And I still want my CD's and my shipping money back.
In reality it's actually much, much higher than that. The estimate of 1.25% is based on the assumption that these were all single orders. I for one have two multiple orders that I'm waiting for and 1 single order. I know quite a few people on here have multiples as well and of course you have to count the people who picked up cd's at shows. My estimate is that about 30% of the orders got screwed up and possibly even more. If I have 3 shipments I'm waiting for and all 3 have not arrived something is seriously wrong or I am the unluckiest person in the world by having fallen into this so called 1%.
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http://www.broszkowski.com |
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shineoftheever
> Teenager of the Year <
Canada
4307 Posts |
Posted - 06/04/2004 : 11:02:55
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I've received 1 of 2 orders. 1/2 = 50% ;p
I'd prefer it if they just enclosed some promo's, like all 4 brixton gigs, Boo Ya! and shipped them all on june 21. So, how about it jake? (wink,wink).
Do dyslexic-insomniac-agnostics stay up all night wondering if there really is a dog? |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 06/07/2004 : 11:34:01
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I forgot to post this but I got a response from disclive on Friday after emailing them:
"I'm so sorry you haven't received your CDs yet. Yes, we had a problem with shipping because we changed our system--in hopes that it would be faster. However, it caused a little chaos and actually slowed down the process a bit. I confirmed with my shipping company today that all international orders were dispatched from JFK on the 21st. It takes approximately 9 business days to be delivered. We're on day 8 right now (holiday on Monday). They assure me that all orders will be received by next week."
If the shipping company is correct we should all be getting our orders today or tomorrow.
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http://www.broszkowski.com |
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Brackish Heart
- FB Fan -
Australia
176 Posts |
Posted - 06/08/2004 : 00:45:47
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| Im in Australia ordered 3 discs in mid April still got nothing so far. Don't seem to have any tracking info for my order either which is bit of a worry. |
Edited by - Brackish Heart on 06/08/2004 00:47:10 |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 06/08/2004 : 06:12:39
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Well, I didn't get them yesterday. So today will hopefully be the day.
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http://www.broszkowski.com |
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phuej
- FB Fan -
United Kingdom
9 Posts |
Posted - 06/08/2004 : 10:23:00
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| Well i didn't get any today, i'm still waiting for 13 discs :( Wonder if the same will happen with the brixton shows... was i stupid to buy all 4? |
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fudg
- FB Fan -
13 Posts |
Posted - 06/08/2004 : 11:28:49
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| I have purchased 23 of the disclive CDs in two seperate orders. I received one order today and the discs were practically ripped to shreads. They had shoved 5 discs in one big jiffy bag which meant when I received them they are all bent, torn and scratched. On top of this disclive have now gone back on their promise to resend my other order and so im goin to end up with between 5 and 23 damaged CDs. Disclive appear to be complete amateurs and its a shame the pixies ended up having anything to do with them. Waste of time and money! |
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mattb
= Cult of Ray =
Canada
474 Posts |
Posted - 06/08/2004 : 12:28:51
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quote:
Originally posted by fudg
I have purchased 23 of the disclive CDs in two seperate orders. I received one order today and the discs were practically ripped to shreads. They had shoved 5 discs in one big jiffy bag which meant when I received them they are all bent, torn and scratched. On top of this disclive have now gone back on their promise to resend my other order and so im goin to end up with between 5 and 23 damaged CDs. Disclive appear to be complete amateurs and its a shame the pixies ended up having anything to do with them. Waste of time and money!
They were shipped in a shipping bag!?!?!?!? That's unbelievable. Anyone except for a complete moron would ship CDs in a box or at least a big padded envelope.
What reason did they give you for not resending your order?
Call your credit card company. Most have a policy of 100% refund for online fraud which is what that would be. What company would ship something and not give you replacements when the package arrived damaged because of their stupidity? If my cds arrive like that I will definitely get my money refunded either by them or tell my credit card company. Of course that's assuming that they arrive at all.
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http://www.broszkowski.com |
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cross morris
- FB Fan -
United Kingdom
26 Posts |
Posted - 06/08/2004 : 15:52:49
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If it's any consolation to the UK people, I'm also still waiting for my discs.
I put in 3 orders -
1. Minneapolis - (I wanted to get it early!!!)
2. Winnipeg and Regina
3. the other 12 warm up dates
I've since ordered the Brixton discs too.
I've only had the Minneapolis disc arrive. Nothing else.
It's a good job I downloaded the lot using Bittorrent! |
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shineoftheever
> Teenager of the Year <
Canada
4307 Posts |
Posted - 06/08/2004 : 15:56:14
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Maybe if all the unsatisfied customers chip in ten bucks each we can hire Johnny Cochrane and have ourselves a class-action! What do you say. people?
"Signatures are for sissies" |
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phuej
- FB Fan -
United Kingdom
9 Posts |
Posted - 06/08/2004 : 16:14:49
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quote:
Originally posted by cross morris
If it's any consolation to the UK people, I'm also still waiting for my discs.
I put in 3 orders -
1. Minneapolis - (I wanted to get it early!!!)
2. Winnipeg and Regina
3. the other 12 warm up dates
I've since ordered the Brixton discs too.
I've only had the Minneapolis disc arrive. Nothing else.
It's a good job I downloaded the lot using Bittorrent!
That's the same situation as me, i've had the single discs but none of my combination orders... i'm wondering whether customs have them!?! |
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marinade
- FB Fan -
United Kingdom
10 Posts |
Posted - 06/09/2004 : 03:18:20
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Hello. This is my first post on this topic.
On the 8th of April I ordered the Vancouver and Regina shows. So it's seven weeks since the last gig, two months since the order...and nothing. |
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phuej
- FB Fan -
United Kingdom
9 Posts |
Posted - 06/09/2004 : 07:34:46
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| Well speak of the devil, 9 shows arrived today :) so now i'm only waiting for 4, strangely they seem to have packaged these nine in a random oder as the shows i'm waiting for were from three different orders... go figure? |
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Topic |
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Still waiting for your Disc Live CDs?
