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Topic |
Erebus
* Dog in the Sand *
USA
1834 Posts |
Posted - 05/12/2004 : 16:14:26
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I guess it's also human to continue to sell a product you know is defective to customers ignorant of the defect. Human-All-Too-Human. |
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Dave Noisy
Minister of Chaos
Canada
4496 Posts |
Posted - 05/12/2004 : 21:02:16
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Wouldn't it be funny if the MP3 were just the 'Hey!' part. =)
Join the Cult of the Flying Pigxies - I'm A Believer! |
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Skatealex1
* Dog in the Sand *
1672 Posts |
Posted - 05/12/2004 : 21:36:11
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LOL Dave that would be damn funny
The Truth Is Out There |
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Avid-Fan
- FB Fan -
100 Posts |
Posted - 05/12/2004 : 21:41:20
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Hey, on my DEATH TO THE PIXIES CD, the first six-seconds of track 13.Gigantic is actually tacked on as the last six-seconds of track 12.Bone Machine .. I want my money back! [only kidding...]
I just play my Gigantic CD-single and I'm a happy man...
(( I talk plain talk )) |
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kottke
- FB Fan -
USA
121 Posts |
Posted - 05/12/2004 : 22:57:42
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I suggest we buy some and save them unopened. We'll have to wait 20 years, but it will be worth something more than what we bought it for if it's unopened. Mistakes like that are oversights that rarely happen, and when the topic/artist/product is popular enough it always increases in value.
2025 eBay listing: "Pixies Best Of CD with missing HEY- UNOPENED!"
Awwww yeah.
Then again, do I really want to try to keep track of a CD for 20 years? Damn.
"Give me white ground to run" |
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charlesthompson
- FB Fan -
Luxembourg
188 Posts |
Posted - 05/13/2004 : 07:39:51
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i think 4ad's homour is imense. they said 'we also offer an alternative to all people who have allready bought the cd. fans can shout "hey" themselves before the song starts!' lol |
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Jefrey
= Cult of Ray =
USA
918 Posts |
Posted - 05/13/2004 : 11:41:27
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I completely agree with soundofataris here.
I dont think it's funny at all for a company, country, newspaper, whatever, to be flippant and defensive when they make a mistake. It seems to be the trend that people no longer take responsibility for mistakes. Worse is to then get angry at the purchaser for being angry about it!
jo, I know this has nothing to do with you, and you've been nothing but cool on this board, but to start making snide comments to a consumer of your company's products is terrible PR.
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Jefrey
= Cult of Ray =
USA
918 Posts |
Posted - 05/13/2004 : 11:44:44
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Even worse then this, I saw a General Public compilation in a record store yesterday with the first track listed as "Hot Your Cool" (as in "hot you're cool so cool you're hot)
Now making grammar mistakes on a message board is one thing, but this is an official release, printed up and sold in Tower Records. Quality control is going down the shitter. |
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The Calistanian
* Dog in the Sand *
USA
1342 Posts |
Posted - 05/13/2004 : 12:02:03
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Here's another one: On Frank Black's "Devil's Workshop" CD, the 2nd song "Out of State", on the listing on the back of the CD, where it lists the length of the song, the font size is mistakenly different from the rest of the track lengths. How does that happen? It sticks out like a sore thumb. I am just picky, so it may not mean much, but that type of stuff makes you wonder what else the company is doing half-assed.
That's Spinart by the way, not 4AD.
I am a man with 3 fingers...but that doesn't count my index finger nor my thumb. |
Edited by - The Calistanian on 05/13/2004 12:03:53 |
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ShakeyShake
* Dog in the Sand *
United Kingdom
1058 Posts |
Posted - 05/13/2004 : 12:21:48
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quote: Originally posted by charlesthompson
i think 4ad's homour is imense. they said 'we also offer an alternative to all people who have allready bought the cd. fans can shout "hey" themselves before the song starts!' lol
Hehe they said that? Thats great!
"I joined the Cult of this guy / 'cause they took my other picture away |
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benji
> Teenager of the Year <
New Zealand
3426 Posts |
Posted - 05/13/2004 : 12:26:59
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well i only receieved my cd yesterday, and only got to listen to it as i write, and i think in this instance it really works well without the 'hey' bit. i like how it comes straight in after vamos. i think it would sound worse with the 'hey' in ther - momentum would be lost.
just one way of looking at it.
"I joined the Cult of Frank / I think that man deserves a DB!" |
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jo
= Cult of Ray =
United Kingdom
516 Posts |
Posted - 05/14/2004 : 02:14:32
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quote: Originally posted by Jefrey
I completely agree with soundofataris here.
I dont think it's funny at all for a company, country, newspaper, whatever, to be flippant and defensive when they make a mistake. It seems to be the trend that people no longer take responsibility for mistakes. Worse is to then get angry at the purchaser for being angry about it!
jo, I know this has nothing to do with you, and you've been nothing but cool on this board, but to start making snide comments to a consumer of your company's products is terrible PR.
I did a reply but just removed it, and I'm still not 100% if you're saying me or 4AD was being snide or angry, but hey... if there's a problem, email me, my email is on my profile! I'm not being either, for the record. Although I have been accused of being both, many times in the past. That's the internet for you.
in the end, I think while there's no replacement stock ready yet, a free MP3 is a good short term stopgap, until stock arrives, after which, we'll then issue another statement.
Like I asked, what would you do? It's a tricky situation to be in. It's being remedied. With a sense of humour thrown in there... |
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Cheeseman1000
>> Denizen of the Citizens Band <<
Iceland
8201 Posts |
Posted - 05/14/2004 : 02:46:13
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quote: Originally posted by benji
i personally don't really see the problem. sure, we're missing 2 seconds of a track, but the only people who are actually going to notice that are the people who already own the albums anyways.
Exactly. Its two seconds, does it really matter all that much?
"Everywhere I go I want to travel by X-Wing" |
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the thing
= Cult of Ray =
United Kingdom
313 Posts |
Posted - 05/14/2004 : 08:34:42
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Hey! Mistakes happen, and it honestly doesn't matter if you've proofed a something twice or a thousand times, more often than not you miss the biggie and focus on some insignificant glitch that noone else would even noticed. Moaning that people have no pride in workmanship and blah blah blah is really just insulting the people who put alot of work into this stuff. I think alot of bigger labels than 4ad would simply ignore the error (hell Microsoft would probably market it as a feature).
People will be moaning next that they left a load of songs off Come on Pilgrim...
My head was feeling scared, but my heart was feeling free |
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Etienne
- FB Fan -
Japan
115 Posts |
Posted - 05/14/2004 : 08:42:06
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Hey
I might be a bit late about the discussion but okay... Is the new Best-of CD (Wave of mutilation) a gathering of regular recordings or were the songs re-recorded ? To sum it up, is there anything new in that Best-of ???
I don't see a major reason to buy a best-of CD if it only contains copies of songs that I already own....
Etienne |
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jo
= Cult of Ray =
United Kingdom
516 Posts |
Posted - 05/14/2004 : 08:48:42
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there's nothing new (apart from the missing "hey")- only buy it if you want it for completions sake, otherwise, you've already got everything (probably)
this is a compilation for new fans...
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ShakeyShake
* Dog in the Sand *
United Kingdom
1058 Posts |
Posted - 05/14/2004 : 12:13:24
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And I met my very first new fan yesterday,kid in my college bought the best of 'cause he heard where is my mind on fight club.Bless
"I joined the Cult of this guy / 'cause they took my other picture away |
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Jefrey
= Cult of Ray =
USA
918 Posts |
Posted - 05/14/2004 : 13:20:27
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quote: Originally posted by jo
quote: Originally posted by Jefrey
I completely agree with soundofataris here.
I dont think it's funny at all for a company, country, newspaper, whatever, to be flippant and defensive when they make a mistake. It seems to be the trend that people no longer take responsibility for mistakes. Worse is to then get angry at the purchaser for being angry about it!
jo, I know this has nothing to do with you, and you've been nothing but cool on this board, but to start making snide comments to a consumer of your company's products is terrible PR.
I did a reply but just removed it, and I'm still not 100% if you're saying me or 4AD was being snide or angry, but hey... if there's a problem, email me, my email is on my profile! I'm not being either, for the record. Although I have been accused of being both, many times in the past. That's the internet for you.
in the end, I think while there's no replacement stock ready yet, a free MP3 is a good short term stopgap, until stock arrives, after which, we'll then issue another statement.
Like I asked, what would you do? It's a tricky situation to be in. It's being remedied. With a sense of humour thrown in there...
What would I do?
Issue a genuine apology, and an addmission that a mistake was made, not a defensive "it came to our attention" blurb that sounds more like the company is annoyed that they have to deal with this.
Check out Jake's apology about the DiscLive delays in shipping. It's a prefect example. I was getting impatient with DiscLive and was thinking I probably wouldn't buy from them again, but his apology was clear and sincere and let us know how and why the process is taking so long. I will definitely buy from them again, and the main reason is his taking the time to connect with us without being defensive or trying to gloss over the truth.
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benji
> Teenager of the Year <
New Zealand
3426 Posts |
Posted - 05/14/2004 : 16:57:03
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i don't quite follow your reasoning. i think that jake and disclive have acted very honourably, and i think that 4ad have done something very similar.
why the distinction when really disclive took weeks and weeks to ever post any kind of reply, whereas 4ad tried to alleviate any kind of problem well within a week. i'm confused.
"I joined the Cult of Frank / I think that man deserves a DB!" |
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Erebus
* Dog in the Sand *
USA
1834 Posts |
Posted - 05/14/2004 : 17:06:39
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An mp3 does not an alleviation make. DiscLive may have been slow but the product is as advertised, mostly. The fact is 4AD cannot do the right thing because it would be too costly. If we were talking about a mega-label instead of the darling 4AD, almost this entire forum would be calling for heads. |
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benji
> Teenager of the Year <
New Zealand
3426 Posts |
Posted - 05/15/2004 : 01:09:21
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i wasn't talking about the mp3, i was referring to their measures to repress the cd and them actually talking about the fault oppossed to leaving people to stew for weeks and weeks.
but i wouldn't think the fact it's 4ad has made any difference to me regarding the booboo....
i'm over it now.
"I joined the Cult of Frank / I think that man deserves a DB!" |
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jo
= Cult of Ray =
United Kingdom
516 Posts |
Posted - 05/15/2004 : 01:37:05
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precisely - it's not like as I type several thousand more cd's are being made - I personally think it's better something was said now, rather than two weeks on when replacement stock is ready.
I've seen the stickers they're using for the new version - it's gonna be pretty obvious, with a huge great big "HEY" on it! |
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the thing
= Cult of Ray =
United Kingdom
313 Posts |
Posted - 05/17/2004 : 01:37:13
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"If we were talking about a mega-label instead of the darling 4AD, almost this entire forum would be calling for heads."
So - if it wasn't for "darlings" like 4AD we wouldn't be able to listen to half the music we actually enjoy and instead be forced to endure whatever the major labels deigned fit for our consumption.
My head was feeling scared, but my heart was feeling free |
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soundofataris
= Cult of Ray =
USA
715 Posts |
Posted - 05/17/2004 : 09:31:54
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I think we've discussed this topic enough. some are upset over how this was handled, some don't see the point. nothing's going to change, let us let it die.
warm....warmer.....disco! |
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BLT
> Teenager of the Year <
South Sandwich Islands
4204 Posts |
Posted - 05/17/2004 : 10:05:44
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Eureka! I found the missing "Hey!". It was in a box in my shed! Please accept my apologies. I will ship it to 4AD for immediate release. |
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jo
= Cult of Ray =
United Kingdom
516 Posts |
Posted - 05/17/2004 : 10:39:28
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thank you, I shall let them know to look out for a suspicious south sandwich islands shaped box...
I knew it'd be somewhere.. dammit. |
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bumblebeeboy2
> Teenager of the Year <
United Kingdom
2638 Posts |
Posted - 05/17/2004 : 10:45:55
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what a bizarre thing! i didn't get the new best of, as i'm a bit skint and it would only be to complete my collection... but missing off the 'hey' part! haha! i would definately notice it, i think it's the best ever start to a song! honestly. so cool the way he just shouts 'hey'... ahhhhh! odd that 4ad have allowed it to be downloaded for free, kinda cool i guess, i was trying to think of people to recommend checking it out, in an attempt to get them to understand how great the pixies are/were, but can't think of anyone who hasn't heard it... and i probably can't post to the project rockstar forums as it mentions 'whore' and they're a bit funny about 'adult' subjects...
ramble, ramble...
i actually downloaded it myself, not sure why, as i have it in mp3 format already on my pc, and on countless cd's just a meter away from me, just felt like it... and it seemed like the most hassle free way of listening to it right now.
any chance we can have a version without the 'hey' bit to download too? for those of us without the new best of?
Is it like today? Oh, oh, oh-oh. Then there followed days with kings, empires and revolutions. blood just looks the same when you open the veins. sometimes it was faith, power or reason as the cornerstone. but the furrowed brow has never left his face. he said, how did it come to this?
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tigana
- FB Fan -
34 Posts |
Posted - 05/18/2004 : 07:28:56
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i am more concerned about the shitty version of gigantic, i always thought nortons version was flat |
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