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 Aaarggh, why on earth do companies...

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T O P I C    R E V I E W
Llamadance Posted - 10/24/2006 : 08:55:25
phone you up, ask for some confirming details (like your address) then ask you for your account password to confirm who you are?? FFS, they could be anyone, yet they propagate the idea that it's ok to give out sensitive data over the phone to someone who phones you up.
Then they are utterly confused when you refuse to give them said data.

F*cking morons.

(I feel better now)


What lies before us and what lies behind us are tiny matters compared to what lies within us -Ralph Waldo Emerson

7   L A T E S T    R E P L I E S    (Newest First)
Homers_pet_monkey Posted - 10/25/2006 : 05:30:04
quote:
Originally posted by Llamadance

It appears my call was genuine. So, SKY Tv, you are a shower of useless, scam encouraging idiots.(apart from the nice woman I spoke to this morning)


What lies before us and what lies behind us are tiny matters compared to what lies within us -Ralph Waldo Emerson





Sexist.


I'd walk her everyday, into a shady place
Llamadance Posted - 10/25/2006 : 04:27:06
It appears my call was genuine. So, SKY Tv, you are a shower of useless, scam encouraging idiots.(apart from the nice woman I spoke to this morning)


What lies before us and what lies behind us are tiny matters compared to what lies within us -Ralph Waldo Emerson

Superabounder Posted - 10/24/2006 : 19:47:50
I bet it would amaze us the number of people who would give out their personal information when caught a little bit off guard by a call. Even in this day and age.



I'd rather be anywhere or doing anything
Homers_pet_monkey Posted - 10/24/2006 : 11:33:16
An employee sent us a photocopy of his credit card the other day. We had some fun with that.


I'd walk her everyday, into a shady place
Cheeseman1000 Posted - 10/24/2006 : 11:25:49
I get to be wilfully obstinate in not handing over people's personal data sometimes. I enjoy that. You wouldn't believe the number of people who don't understand the basic principles of data protection.


Numberwang?
Llamadance Posted - 10/24/2006 : 11:08:49
Well, there is that, but it's happened before from legitimate companies (the AA and Royal Bank of Scotland to name two). And we just bought something from this particular company.

If it was genuine (and they didn't hide their number, which, when I called it back just now was a recorded message) then it's terrible and they should change their policy. I might follow it up.

Anyone here work in a call centre who does this kind of thing, or who will happily give over personal data to people who phone them?


What lies before us and what lies behind us are tiny matters compared to what lies within us -Ralph Waldo Emerson

PixieSteve Posted - 10/24/2006 : 10:49:20
well, maybe they weren't the real company? most wouldn't ask for that kind of thing... i know a lot of online things make a point of that.


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