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elseanio Posted - 06/26/2004 : 04:27:43
i got my disklive cd in the post today, from brixton 06.04.04 i doubt i can do anything about it, but the plastic casing, were the disk goes, has a big crack in it :(
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elseanio Posted - 06/26/2004 : 16:59:18
thanks guys, i took your advice and filled out a ticket thing. and yes, they were very helpful with some issues i had with netburn
JakeWalker Posted - 06/26/2004 : 09:38:17
Absolutely contact help@disclive.com or go to http://help.disclive.com/ to report the problem.

Jake Walker
DiscLive
FromLookingIntoTheSun Posted - 06/26/2004 : 08:05:59
Hey there elseanio, I think you should contact Disclive to see if they can help. In my experience the Disclive/Netburn people have been very helpful, and it does say on the reverse of the CD digi-pak that if there are any problems with the disks they will replace them (not sure if this means the digi-pak too). It's worth raising a helpdesk call with them to find out.

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