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 disc live "Tracking #:SmartMail Shipping Soon"
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/02/2004 :  20:36:40  Show Profile  Reply with Quote
i ordered two cds on 4-15-04, and its been giving me this message for over a week "SmartMail Shipping Soon."

anyone else getting this?

TheCroutonFuton
- Mr. Setlists -

USA
1728 Posts

Posted - 05/02/2004 :  21:37:08  Show Profile  Visit TheCroutonFuton's Homepage  Reply with Quote
Yep, me too...over a week...
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DeBased
- FB Fan -

USA
118 Posts

Posted - 05/02/2004 :  22:00:12  Show Profile  Reply with Quote
In my estimation, you could get your disc tomorrow. My account still says "shipping soon," but I got my disc yesterday.
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JakeWalker
- FB Fan -

USA
41 Posts

Posted - 05/02/2004 :  22:30:09  Show Profile  Visit JakeWalker's Homepage  Reply with Quote
Indeed, we shipped a TON of SmartMail (which is a service which is making it easier for us to ship our CD's out fast) last week, so even if it says SHIPPING SOON, it's likely alerady shipped and may be on its way to you...

Jake Walker
DiscLive
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/03/2004 :  12:34:26  Show Profile  Reply with Quote
nothing today (5-03), hopefully tomorrow or this week?!
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veronesepk
- FB Fan -

7 Posts

Posted - 05/03/2004 :  18:41:45  Show Profile  Reply with Quote
I got the same "shipping soon" message on disclive.com, but my set came in today.
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JakeWalker
- FB Fan -

USA
41 Posts

Posted - 05/03/2004 :  23:53:24  Show Profile  Visit JakeWalker's Homepage  Reply with Quote
Just back from the tour; what a great time... it was really awesome to meet everyone who introduced themselves; I hope you are all enjoying your discs.

I've got a bit of an update on shipping today. We've got everyone who ordered individual discs shipped out through Eugene last week. The Davis & Coachella individual orders, along with all the multiple orders, are now being packaged and will be shipped out ASAP ... we're still kind of swimming in it, but we have hired tons of extra help to get it done as quickly as possible.

Thank you all very much for your paitence. You also know there are only a few discs remaining on the site (www.disclive.com). If you haven't bought anything yet, I think Eugene 4/28, of which there are only 169 remaining, is probably the best sounding recording of the tour, but that's just one guys opinion.

Thanks again for all the kind words... here's to hoping we meet again real soon!

Jake Walker
DiscLive
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drife
- FB Fan -

4 Posts

Posted - 05/04/2004 :  05:41:48  Show Profile  Reply with Quote
I'm not having any luck with Disclive at all....I've e-mailed the company 3 times in the last 3 weeks and I get the same response every time....You will receive your cd's in about a week....very upsetting.
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benji
> Teenager of the Year <

New Zealand
3426 Posts

Posted - 05/04/2004 :  06:12:24  Show Profile  Visit benji's Homepage  Reply with Quote
i wouldn't worry drife - they've had a rather busy few weeks.
i'm sure your cd's will turn up.


"I joined the Cult of Frank / I think that man deserves a DB!"
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billgoodman
>> Denizen of the Citizens Band <<

Netherlands
6182 Posts

Posted - 05/04/2004 :  10:38:20  Show Profile  Click to see billgoodman's MSN Messenger address  Reply with Quote
quote:
Originally posted by JakeWalker



If you haven't bought anything yet, I think Eugene 4/28, of which there are only 169 remaining, is probably the best sounding recording of the tour, but that's just one guys opinion.




Haha!
Great salestrick Jake!
I love it!
I would be stupid to say Winnipegs sound was the best,
since it sold out!

but if you say it's the best recording and sound
I believe you
you are a nice guy
so Eugene 4/28 it is
I will be downloading that one on your advice



"I joined the Cult of Frank/Nobody wanted to join my Culf"
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KidGrain
- FB Fan -

8 Posts

Posted - 05/04/2004 :  14:26:00  Show Profile  Reply with Quote
quote:
Originally posted by JakeWalker

If you haven't bought anything yet, I think Eugene 4/28, of which there are only 169 remaining, is probably the best sounding recording of the tour, but that's just one guys opinion.



Ha ha! I knew that was a good show but since it was the only one I went to I kind of wondered how it stacked up against the rest. Glad to hear it was as good to those who've followed the whole tour as it was for my ears.
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/04/2004 :  18:01:00  Show Profile  Reply with Quote
still nothing today (5-4-04). i am starting to get impatient! what day did the shipments go out? i am in florida. thanks.
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miktho
- FB Fan -

3 Posts

Posted - 05/04/2004 :  22:40:44  Show Profile  Reply with Quote
^^me as well,
I ordered on the 16th of April for Edmonton
nothing yet and no answer to my email from Disclive
....still waiting...
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/05/2004 :  10:33:29  Show Profile  Reply with Quote
nothing yet AGAIN (5-5-04)! i called disclive today and was told their person who takes care of these things was out on tour with the doors. they also said they couldnt find my name on their computer! i was told to email a copy of my order confirmation to the "help@disclive.com" email address. from what i am seeing about that i probably wont get a response very soon.

this sucks.
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thething
- FB Fan -

USA
26 Posts

Posted - 05/05/2004 :  11:16:24  Show Profile  Reply with Quote
quote:
Originally posted by Ynnek4

i ordered two cds on 4-15-04, and its been giving me this message for over a week "SmartMail Shipping Soon."

anyone else getting this?



I received my Winnipeg show over the weekend and it still says that is the status of my order.

Hope you get yours soon,

Greg

Thanks, The Thing

Edited by - thething on 05/05/2004 11:16:46
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corey
- FB Fan -

7 Posts

Posted - 05/05/2004 :  20:08:08  Show Profile  Reply with Quote
Their "SMART MAIL" is not so smart. Mine has said that same thing for 2 weeks. We paid for priority mail which is 2 to 3 days if they just dropped them at the post office.
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skeleton man1
- FB Fan -

30 Posts

Posted - 05/05/2004 :  20:15:25  Show Profile  Reply with Quote
i received my 04.15.04 show saturday disclive obviously wasnt ready to handle all the orders. however im quite certain everybody will get their cd's just be patient with them
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/06/2004 :  06:52:07  Show Profile  Reply with Quote
yeah, good point about the 3 day shiping. heck, the guy i caled at disclive couldnt even find my name!? i sent an email to disclive at the "help" email. ii guess we will see what happens.

i hope it comes today.

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Ynnek4
- FB Fan -

45 Posts

Posted - 05/06/2004 :  15:54:54  Show Profile  Reply with Quote
anyone else order two concerts and receive them?

i ordered two concerts on 4-15-04 and now i am seeing that 'combination orders' are still being shipped (from the disclive pixies shipping information page).

any info would be appreciated (from disclive employees as well )
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justahangwire
- FB Fan -

45 Posts

Posted - 05/06/2004 :  18:05:51  Show Profile  Reply with Quote
where was disclive at coachella? i couldn't find them to save my life! i swear to god, i walked around the whole place and didn't see them set up anywhere... i found spin, virgin mega store, sony playstation tent, the beer garden, the food courts, general store, kroq, the restrooms, all the music tents, etc etc etc but no disclive!!! hopefully i'll get my disc in the mail soon.
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benji
> Teenager of the Year <

New Zealand
3426 Posts

Posted - 05/07/2004 :  04:43:34  Show Profile  Visit benji's Homepage  Reply with Quote
there's a new page on their website (http://www.disclive.com/pixies_shipping_info.php)

Shipping status:

Domestic single units:
Minneapolis - Boise: Shipped
Eugene - Davis: Expected 5/7/04
Indio: Expected 5/14/04

International single units:
Minneapolis - Spokane: Shipped
Boise - Davis: Expected 5/10/04
Indio: Expected 5/17/04

Combination orders:
Expected to ship through the week of 5/10/04


"I joined the Cult of Frank / I think that man deserves a DB!"
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/07/2004 :  16:33:00  Show Profile  Reply with Quote
another day (5-7-04)and still nothing. havent heard from disclive in a couple days.

are the cds being shipped usps priority mail?
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shineoftheever
> Teenager of the Year <

Canada
4307 Posts

Posted - 05/07/2004 :  16:45:51  Show Profile  Reply with Quote
They're killing kenny! those bastards!

Stay tuned for signature change at 400 posts.
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The New Bolero
= Cult of Ray =

394 Posts

Posted - 05/07/2004 :  19:51:24  Show Profile  Reply with Quote
I still have nothing. Except of course the promise that "SmartMail is shipping soon." I'm getting nervous because others have gotten their Winnipeg discs, which is the one I'm waiting for.
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/08/2004 :  15:49:23  Show Profile  Reply with Quote
nothing today yet again. this seems to be my best forum to get information to disclive as emailing/calling them isnt prooducing many results. anyone from disclive out there that can help me?
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My Velouria
- FB Fan -

France
93 Posts

Posted - 05/09/2004 :  02:30:05  Show Profile  Reply with Quote
Still nothing for me neither...I paid 20 USD for 2 cds shipped to France and I think it's expensive if it is a transportation by boat passing in Japan and South Africa...
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benji
> Teenager of the Year <

New Zealand
3426 Posts

Posted - 05/09/2004 :  13:02:32  Show Profile  Visit benji's Homepage  Reply with Quote
all i can say is have some patience people.

jeez, the discs will turn up - if you read the page on their website (which i posted above), you'll probably be able to figure out when exactly.



"I joined the Cult of Frank / I think that man deserves a DB!"
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Ynnek4
- FB Fan -

45 Posts

Posted - 05/09/2004 :  22:20:07  Show Profile  Reply with Quote
well...

i ordered my disks (2 sets) about a month ago (4-15-04) to be exact.

i know it may appear like their are little brats bitching and moaning about not getting their disks, but if you pluck down 50 dollars for cds (with usps priority 3-4 day shipping promised )and have not recieved them, i see no problem in voicing concerns on these bb's (especially when dislive employees seem to be here more often to answer questions then at their "help@disclive.com" email address).

heck, what is the point of their "tracking" page?



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klikger
= Cult of Ray =

693 Posts

Posted - 05/09/2004 :  22:37:11  Show Profile  Reply with Quote
I plucked down 7 times that, and I'm sure I'll get the discs sometime soon. I'm glad that they put that page with the new details up at least. No worries here.
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pudmeister
- FB Fan -

United Kingdom
159 Posts

Posted - 05/10/2004 :  06:54:37  Show Profile  Reply with Quote
Anyone overseas got there Saskatoon show yet?

"Looking through the eye of a pig I see it all" - Cypress Hill
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My Velouria
- FB Fan -

France
93 Posts

Posted - 05/10/2004 :  12:53:30  Show Profile  Reply with Quote
I hope my Cds did not sink in the Caspian Sea while their long travel to Europe...
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Ckoen
- FB Fan -

Netherlands
22 Posts

Posted - 05/11/2004 :  01:19:59  Show Profile  Reply with Quote
I'm in the Netherlands and I received my copy of the Spokane show (which I ordered on 15th of April) yesterday.
The status on the Disclive site is still "SmartMail Shipping Soon."


Edited by - Ckoen on 05/11/2004 01:20:41
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lonely persuader
= Cult of Ray =

Ireland
488 Posts

Posted - 05/11/2004 :  05:05:17  Show Profile  Reply with Quote
got my Saskatoon show in the post monday.. 10th may....
All the way over to the west of Ireland....
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drife
- FB Fan -

4 Posts

Posted - 05/11/2004 :  05:59:16  Show Profile  Reply with Quote
It's sad when people in Europe receive their orders before the people in the U.S. I'm very upset with Disclive.
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Mroocore
- FB Fan -

USA
177 Posts

Posted - 05/11/2004 :  06:46:34  Show Profile  Reply with Quote
Disclive SUCKS!
i hate it when a small company provides fans w/ a superior recording of their favorite band at a reasonable price. it also pisses me off when they make half of the lot available for purchase at shows the fans attended and half online for any shows on the tour that you could not get to. how dare they take so long to get us the recordings that otherwise would be shit if they became available at all, while they follow other bands around N. America provided this service for their fans. i just cannot get over how awful these people are. ;)

just be cool everybody. you will get your disc. you will love them.

p.s. everyone from disclive was great and i hope them the best, such an awesome oppertunity for the fans, the bands, and the disclive folks.

PENGU LIES
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miktho
- FB Fan -

3 Posts

Posted - 05/11/2004 :  07:31:29  Show Profile  Reply with Quote
I live in Edmonton AB Canada. I ordered the show in Edmonton online
the night before the show (April 17). I have not received anything as of yet. Why are people over seas receiving discs before Canada? Did anybody in Canada receive discs they ordered online? This is beginning to worry me. Disclive could have at least provided a tracking number.

....frustration is running high.
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