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 All Over the World -- Pixies Live!
 Trading and Selling:How to not get ripped off
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mnsteelers
- FB Fan -

USA
26 Posts

Posted - 03/08/2004 :  16:16:05  Show Profile  Reply with Quote
We need a middle man or a Pixies escrow company to handle the transactions to make sure people don't get ripped off. Other than blind trust, how is everyone trading?

Would a moderator or a long time/well known board member be willing to be the middle man for a few bucks on every trade? Just an idea.

Mike

roomloo
= Cult of Ray =

USA
710 Posts

Posted - 03/08/2004 :  16:27:05  Show Profile  Reply with Quote
Hey Mike--

I posed a similar question a few weeks ago and the best suggestion I got was that before any tickets are sent, each party send the street value of the tickets they are receiving to the other via PayPal. That way the built-in protection of both PayPal and your credit card company could (presumably) cover any fraud.

Your suggestion of a middleman is better, it might just be more difficult to swing that.

Dave
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astrocat
- FB Fan -

USA
109 Posts

Posted - 03/09/2004 :  03:29:25  Show Profile  Visit astrocat's Homepage  Reply with Quote
I'm in the middle of trying to figure out how to do a secure long distance trade with someone here. I got to wondering if PayPal would actually cover a transaction like this, that's not on ebay or through another auction or e-commerce site. Here's what I wrote PayPal and their response:

Form Message
customer subject: Does the Buyer Complaint Process cover private, non-ebay, transactions between two people?
customer message: Additional Information: 'An online group I'm a member of
wants to be able to trade concert tickets between members in different
areas of the country. We've been discussing the most secure methods of
doing this. It has been suggested for members who want to trade tickets to
actually buy each other's tickets through PayPal. That way, if someone pays
for tickets but never receives them, there would be some recourse for
getting the money paid back through PayPal's buyer protections. However, I
searched your site and could find no assurances your Buyers Complaint
Process would cover private transactions between two people in the manner
explained above, where the seller is not a business, and where the
transaction has not taken place through an auction on ebay.

Therefore, could you please confirm if the Buyer Complaint Process covers
these kinds of private transactions?

Thank you'


Thank you for contacting PayPal.

I apologize for any inconvenience or concern this has caused.

PayPal's Buyer Complaint Policy does not designated between "private"
and regular transactions. All complaints are treated the same not
matter the auction site or purchase location, unless the sale is made
via eBay and the auction qualifies for PayPal Buyer Protection. From
the sounds of what you are saying, this ticket exchange would not be on
eBay and therefore would not qualify for the special extended Buyer
Protection.

PayPal's Buyer Complaint Policy is designed to try to help buyers
recover funds from sellers who do not ship the promised goods, and also
to reduce the risk of reversals for sellers who follow specified risk
reduction procedures. (A reversal, or chargeback, occurs when a buyer
rejects or reverses a charge on his or her credit card.)

To review the Buyer Complaint Policy located in our User Agreement
click https://www.paypal.com/bcp or copy and paste the entire link into
the address bar.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Paula
Protection Services Department
PayPal, an eBay Company

*******************************

"All complaints are treated the same not matter the auction site or purchase location...." Sounds like they do cover it! Although if you go to the link they sent you'll see, "RECOVERY OF YOUR CLAIM IS NOT GUARANTEED." It is limited to the amount in the seller's account.

Edited by - astrocat on 03/09/2004 03:45:04
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roomloo
= Cult of Ray =

USA
710 Posts

Posted - 03/09/2004 :  06:37:18  Show Profile  Reply with Quote
I am thinking your credit card would be more likely to cover a fraud than PayPal anyway. Especially if it is Visa or Mastercard ... interestingly, this was on MSNBC just yesterday.

http://www.msnbc.msn.com/id/4479880/
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astrocat
- FB Fan -

USA
109 Posts

Posted - 03/09/2004 :  19:17:09  Show Profile  Visit astrocat's Homepage  Reply with Quote
That's an interesting article. Thanks for posting it. I agree the credit card companies are more likely to get you your money back. Good to know which ones are more likely to help.
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roomloo
= Cult of Ray =

USA
710 Posts

Posted - 03/09/2004 :  19:21:33  Show Profile  Reply with Quote
I guess I also should have mentioned -- I got duped on an eBay auction a couple years ago. $2100 for a PowerBook that was never delivered. Even though the money was technically paid from my credit card to PayPal rather than directly to the jerk who tried to swindle me, MasterCard did a chargeback for me without any real hassle at all.
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pixie801
- FB Fan -

52 Posts

Posted - 03/11/2004 :  19:49:39  Show Profile  Click to see pixie801's MSN Messenger address  Reply with Quote
quote:
Originally posted by roomloo

I guess I also should have mentioned -- I got duped on an eBay auction a couple years ago. $2100 for a PowerBook that was never delivered. Even though the money was technically paid from my credit card to PayPal rather than directly to the jerk who tried to swindle me, MasterCard did a chargeback for me without any real hassle at all.



I had a problem with an auction on ebay for about $800. The seller kept saying that the product would be delivered and I exceeded the 60 day period for claiming fraud so PayPal was no help. In the end, my credit card paid me back (after a little hassle).

So basically using your credit card through PayPal is double insurance against fraud.

Plus, always make sure to get certified mail or fedex so that the seller has proof of delivery in case the buyere tries to claim fraud w/o just cause.
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