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moro
- FB Fan -
Italy
192 Posts |
 Posted - 06/11/2003 : 04:11:16
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A week ago I "bought" two concerts to be downloaded from hereitagain.net, but still my order status is pending, and I got no reply to my 2 e-mails I sent them. Is that a reliable site? Anyone ever ordered from them?
Bye
Paolo |
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billgoodman
>> Denizen of the Citizens Band <<
Netherlands
6182 Posts |
Posted - 06/11/2003 : 04:26:12
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lot's of people ordered from them with a few minor problems
you should do a forum search you will get lot's of info about hereitagain.net
''it's not a box, it's a submarine'' |
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gary13th
= Cult of Ray =
United Kingdom
632 Posts |
Posted - 06/11/2003 : 04:50:01
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i purchased the slims gig on saturday, the order is "complete" (i paid with paypal) and have clicked the link thats sent to go to the download page, however theres nothing there... i've emailed the support email address but the emails are bouncing back... maybe the guy who runs it is on holiday ? who knows...
~you will get used to me, welcome to your new joy
Heloise by FB&TC |
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Stuart
- The Clopser -
China
2291 Posts |
Posted - 06/11/2003 : 06:00:14
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Maybe you guys are getting fisted, that sounds dodgy as fuck with emails bouncing back etc etc.
War....... Its not fantastic |
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Cult_Of_Frank
= Black Noise Maker =
Canada
11687 Posts |
Posted - 06/11/2003 : 06:17:13
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| Hmm... well, maybe they're no longer so stable/reliable. Unfortunate, because it is a good idea - but they just charge too much. |
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gary13th
= Cult of Ray =
United Kingdom
632 Posts |
Posted - 06/11/2003 : 08:03:09
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who knows? though if they charge money for items, their "customer support" should be available at least during work hours. either way, i'm not happy as i've paid and i'm still waiting (it will take long enough to download on my shitty 56k connection ! so by the time i've downloaded it - if i ever get to - i'll be an old man !)
~you will get used to me, welcome to your new joy
Heloise by FB&TC |
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theonecontender
= Cult of Ray =
Canada
565 Posts |
Posted - 06/11/2003 : 10:56:14
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I had the same problem..
The solution:
The link to the download is at the bottom of the "check status" page. It's not a very obvious link, so read the entire message carefully.
1c |
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rterrible
- FB Fan -
3 Posts |
Posted - 06/11/2003 : 14:10:31
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| just bought the sf show last night. had a few problems connecting to the link, but just kept trying and it finally came up. downloaded the file in about 45 minutes (thank god for dsl) and the show does indeed rock! my guess is that the site is on a shared host or something, and the server gets overloaded at times. a little pricey, i think, but pretty nifty when it works. |
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gary13th
= Cult of Ray =
United Kingdom
632 Posts |
Posted - 06/11/2003 : 16:41:32
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beats me, i havent got a "check status" screen. I keep going to the epickup screen and there are just no links at all.... and yet still no email....ho hum...
~you will get used to me, welcome to your new joy
Heloise by FB&TC |
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moro
- FB Fan -
Italy
192 Posts |
Posted - 06/12/2003 : 04:03:06
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you can reach the "check status" screen through a link indicated in the e-mail they send you to thank you for your order (I hope at least you receveid that e-mail!!)...anyway my status is still pending after 8 days I placed my order and they still don't answer my mails.
For Robert: did you get the link to download just after your status order was showed as complete or did you download when it was still pending?
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gary13th
= Cult of Ray =
United Kingdom
632 Posts |
Posted - 06/12/2003 : 04:51:50
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oh the screen where it says about what you ordered etc? the order status says complete and theres no links. only a button saying reorder (i'd imagine for if you are reordering) and i've tried that and it says its out of stock? i'll have another look when i get home from work, though i've looked thru that page plenty of times
~you will get used to me, welcome to your new joy
Heloise by FB&TC |
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moro
- FB Fan -
Italy
192 Posts |
Posted - 06/12/2003 : 06:21:02
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the page you reached where it says order status complete only shows the order status. To reach the download page there is another link in the same e-mail they sent you the first time. There you find the link and a password, so just click on the link and type in the password you got and supposedly you'll start downloading. Beware that the password expires after 48 hours, then I guess you'll have to ask for another one.
Good Luck |
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gary13th
= Cult of Ray =
United Kingdom
632 Posts |
Posted - 06/12/2003 : 08:22:16
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the download screen has nothing on it, theres no "check status" option anywhere. my password is well over 48 hrs old now but it shows the same screen as when i received the email... i guess i have to wait for someone to email me back 
~you will get used to me, welcome to your new joy
Heloise by FB&TC |
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moro
- FB Fan -
Italy
192 Posts |
Posted - 06/12/2003 : 10:10:39
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| I finally got an answer after I wrote directly to mike@hearitagain.net who said they will resolve my problem today. Try with him. |
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